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🔒 Transparent, No-Lock-In Pricing

Simple, Transparent Pricing

No hidden fees. No lock-in contracts. Just reliable IT services from Queensland's trusted tech team.

✓ ABN 75 679 212 175
✓ Queensland-based technicians
✓ No lock-in contracts
✓ Secure payments via Stripe
✓ Prices in AUD, incl. GST
✓ (07) 5241 4342
Switch any subscription to annual billing. DACR plans (Home Care & Managed IT) are 5% cheaper paid yearly; Microsoft 365 & security licences are billed at 12× the monthly rate. One-off and emergency services are unaffected.
Remote IT Support

Fix It Without Leaving Home

Our technicians connect securely to your computer and resolve issues in real time. Standard support hours: Mon–Fri 8am–6pm, Sat 9am–1pm.

Pay As You Go

$150
/ hour

No commitment. 30-minute minimum, then billed in 15-minute blocks.

  • Secure remote access support
  • 30-min minimum, 15-min increments after
  • Session summary emailed
  • Pay securely by card
  • Concession holders save 10% — see below

Home Care Plan

$149
/ month

A simple monthly plan for households & sole traders. Capped — no surprises, no abuse.

  • Up to 2 remote sessions / month (1 hr each)
  • Front-of-queue response
  • Monthly system health check & updates
  • 10% off any additional support
  • No lock-in — cancel anytime
Running a business? Remote support is included in our Managed IT plans below — no per-hour fees for covered users. Download the support tool →
After-Hours & Emergency

Critical Help, Outside Business Hours

For urgent issues that can't wait until the next business day. The same flat callout applies to everyone — it reflects the hour, not who's calling.

After-Hours Emergency

$3,000
from / callout

Evenings, weekends & any time outside standard hours.

  • Priority emergency response
  • Flat callout — same rate for every customer
  • Remote or on-site as required
  • Critical & business-down incidents
Or Call (07) 5241 4342

Overnight & Public Holiday

$4,500
from / callout

Late night & early morning (10pm–6am) and public holidays.

  • Around-the-clock emergency response
  • Flat callout — same rate for every customer
  • Remote or on-site as required
  • Highest-priority handling
Or Call (07) 5241 4342
Emergency callouts are a flat minimum, charged the same regardless of customer — fair, and the same for everyone. Standard-hours support is charged at the normal rates above.
Managed IT Services

Full IT Management for Business

Proactive monitoring, helpdesk, and strategic IT — all for a predictable monthly cost per user.

Essential

$49
/ user / mo

Core managed IT for growing businesses.

  • Remote helpdesk support
  • Patch management
  • Antivirus & endpoint monitoring
  • Monthly health report
  • Business hours coverage

Professional

$79
/ user / mo

Enhanced coverage with faster response and proactive care.

  • Everything in Essential
  • 4hr response SLA
  • Extended hours (7am–8pm)
  • Cloud backup management
  • Security awareness training
  • vCIO quarterly review

Enterprise

Custom

Tailored IT strategy for complex or multi-site organisations.

  • Everything in Professional
  • 24/7 support coverage
  • 1hr on-site response SLA
  • Dedicated account team
  • Compliance & risk management
  • Custom SLA & reporting
or talk to us first →
Per user, billed monthly or yearly (5% off when paid yearly). Minimum 5 users. Remote support is included for covered users — no per-hour fees. No lock-in — cancel with 30 days notice.
Microsoft 365

M365 Licensed & Managed by DACR

We're a Microsoft CSP partner. Buy your licences through us and get local support included.

Business Basic

M365 Business Basic

Microsoft · CSP licence
$9 / user / mo

Web and mobile Office apps, Teams, Exchange email, 1TB OneDrive. No desktop Office.

Business Standard

M365 Business Standard

Microsoft · CSP licence
$18 / user / mo

Full desktop Office apps (Word, Excel, PowerPoint), Teams, Exchange, SharePoint, 1TB OneDrive.

Business Premium

M365 Business Premium

Microsoft · CSP licence
$28 / user / mo

Everything in Standard plus Intune device management, Azure AD P1, Defender for Business, and advanced security.

All M365 licences are billed monthly or yearly in AUD at Microsoft rates. DACR provides setup, migration, and ongoing support — not just the licence. Eligible schools & non-profits may qualify for Microsoft education/non-profit pricing — ask us.
Endpoint Security

Business-Grade Security Software

Protect every device on your network. DACR deploys, monitors, and manages your security stack.

Cybersecurity Platform

Coro Endpoint Security

Coro · Managed by DACR
$15 / seat / mo

All-in-one cloud-native platform — endpoint protection, email security, cloud app security, and compliance in a single dashboard.

Endpoint Protection

ThreatDown by Malwarebytes

Malwarebytes · Managed by DACR
$8 / seat / mo

Industry-leading malware detection and removal. Real-time threat blocking, ransomware rollback, and centralised management for SMB.

DACR handles deployment, updates, and alert monitoring. You get the protection, we handle the management. Licence pricing is set by the vendor; eligible education customers may access vendor education pricing — ask us.
Community & concession pricing. Students, pensioners, seniors and concession / health-care-card holders receive 10% off DACR labour (remote support & service fees) on verification of eligibility. This discount applies to our own work — third-party licences (Microsoft 365, Coro, ThreatDown) are billed at vendor rates, though eligible schools & non-profits may qualify for vendor education/non-profit pricing. Just ask.
Not Sure What You Need?

Talk to a Real Technician

We'll assess your situation and recommend the right solution — no sales pressure, no jargon.

Contact Us → (07) 5241 4342